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Returns & Exchanges
We want you to love your SACHEU products. If you are not completely satisfied, we offer a 30-day return policy for most items in their original condition.
1
Initiate Request
Email our support team with your order number and the reason for your return.
2
Receive Label
Once approved, we will send you a prepaid shipping label and return authorization form.
3
Pack Items
Securely pack the products in their original packaging to ensure they are not damaged during transit.
4
Refund Processing
After we receive and inspect your return, your refund will be processed back to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing